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Customer Warning - Domain Renewal Group

It has been brought to our attention that some customers are receiving letters from a company called Domain Renewal Group, advising customers that their domain names are due to expire soon and that you should renew your domain name by filling out the form and attaching your credit / debit card details. 

If you read the letter carefully, you will realise that they are using an approach called slamming, which tricks you into switching your domains to another company.  They do this by highlighting that your domain is due to expire shortly, and that you will risk loosing the domain name unless you renew the registration.

Although the letter states that it is not a bill, it has been designed to look like an invoice, quite often with a very expensive domain renewal price. 

At onesmarthost we charge £6.95 per year for a .com, .net, .org renewal and £9.95 every 2 years for a .co.uk renewal, our billing system will also automatically email you prior to your domain name expiring. 

You can view a copy of the letter here:

If you have any questions please don’t hesitate to contact us.

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